Wow, that must have been frustrating; talking to CSRs (and their manager) who didn't understand the difference between Dollars and Cents. I woulda told the CSR to write the numbers down on paper with the words CENTS and KILOBYTES written down next to all the figures he was calculating, then read it back to me lol. It's always entertaining when somebody is arguing an incorrect point for a few minutes and then realizes their own dumb mistake.
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